Incidents and maintenance reported on status page for Sim Companies s.r.o. https://status.simcompanies.com/ https://d1lppblt9t2x15.cloudfront.net/logos/3b434c142c83f6f11b0333d1b274f013.png https://status.simcompanies.com/ en https://status.simcompanies.com/incident/508860 Fri, 07 Feb 2025 08:05:00 -0000 https://status.simcompanies.com/incident/508860#86c5c236945e43582cd222985ca0a1fa8665e099409a2936a14d6a9889e17e13 Incident Our infrastructure is having issues handling requets from player devices. The root cause was excessive scraping of our resources from 2 USA based datacenters.IPs were blocked. We are taking steps to prevent this from happening in the future. https://status.simcompanies.com/incident/271364 Tue, 03 Oct 2023 08:48:00 -0000 https://status.simcompanies.com/incident/271364#6d590de77e353d89937b322365dea7e19f2b022be7b771a7f17d797bb78cca79 Incident The game services are slow to response, and chat, contracts, and other elements may not be up to date until refreshed. The outage was caused by an update of the redis library which the python venv packaging system sneaked in automatatically when developers were updating something unrelated. To avoid this happening in the future, we have migrated to a different packaging system: pipenv, which has in-built mechanisms that prevents unwanted or accidental library updates.