Incidents | Sim Companies s.r.o. Incidents reported on status page for Sim Companies s.r.o. https://status.simcompanies.com/ https://d1lppblt9t2x15.cloudfront.net/logos/3b434c142c83f6f11b0333d1b274f013.png Incidents | Sim Companies s.r.o. https://status.simcompanies.com/ en Building idle - push notifications recovered https://status.simcompanies.com/ Thu, 15 Jan 2026 13:45:38 +0000 https://status.simcompanies.com/#eb5c210d99aea333d02674133a90cde742f6a433832049526c5dcccf1f637fee Building idle - push notifications recovered Personal Assistant quests recovered https://status.simcompanies.com/ Thu, 15 Jan 2026 13:42:27 +0000 https://status.simcompanies.com/#98a2f822d2a4f6d0ca489e6bb2051a809d9207e5f85edecd190a2363be7a7953 Personal Assistant quests recovered Building idle - push notifications went down https://status.simcompanies.com/ Thu, 15 Jan 2026 12:41:18 +0000 https://status.simcompanies.com/#eb5c210d99aea333d02674133a90cde742f6a433832049526c5dcccf1f637fee Building idle - push notifications went down Personal Assistant quests went down https://status.simcompanies.com/ Thu, 15 Jan 2026 12:38:10 +0000 https://status.simcompanies.com/#98a2f822d2a4f6d0ca489e6bb2051a809d9207e5f85edecd190a2363be7a7953 Personal Assistant quests went down Game registrations recovered https://status.simcompanies.com/ Thu, 01 Jan 2026 03:57:33 +0000 https://status.simcompanies.com/#13ab297f231ea25157483ff5ce170a917316662163682ee83ec0bcfe528271c6 Game registrations recovered Game registrations went down https://status.simcompanies.com/ Thu, 01 Jan 2026 03:55:53 +0000 https://status.simcompanies.com/#13ab297f231ea25157483ff5ce170a917316662163682ee83ec0bcfe528271c6 Game registrations went down Servers online recovered https://status.simcompanies.com/ Tue, 18 Nov 2025 11:59:56 +0000 https://status.simcompanies.com/#dd7f627db21fa4e343a9896a1568b204466b089148b3a6edb256bc685b9c6016 Servers online recovered Servers online went down https://status.simcompanies.com/ Tue, 18 Nov 2025 11:35:41 +0000 https://status.simcompanies.com/#dd7f627db21fa4e343a9896a1568b204466b089148b3a6edb256bc685b9c6016 Servers online went down Accounting overhead recovered https://status.simcompanies.com/ Tue, 11 Nov 2025 03:33:30 +0000 https://status.simcompanies.com/#5a3cbd44e39da53257756813dcd975a86153fa875a87e0cdf775a1f65e646898 Accounting overhead recovered Accounting overhead went down https://status.simcompanies.com/ Thu, 06 Nov 2025 04:34:01 +0000 https://status.simcompanies.com/#5a3cbd44e39da53257756813dcd975a86153fa875a87e0cdf775a1f65e646898 Accounting overhead went down Game Functions Timeouting https://status.simcompanies.com/incident/508860 Fri, 07 Feb 2025 08:05:00 -0000 https://status.simcompanies.com/incident/508860#86c5c236945e43582cd222985ca0a1fa8665e099409a2936a14d6a9889e17e13 Our infrastructure is having issues handling requets from player devices. The root cause was excessive scraping of our resources from 2 USA based datacenters.IPs were blocked. We are taking steps to prevent this from happening in the future. Game Functions Timeouting https://status.simcompanies.com/incident/508860 Fri, 07 Feb 2025 08:05:00 -0000 https://status.simcompanies.com/incident/508860#86c5c236945e43582cd222985ca0a1fa8665e099409a2936a14d6a9889e17e13 Our infrastructure is having issues handling requets from player devices. The root cause was excessive scraping of our resources from 2 USA based datacenters.IPs were blocked. We are taking steps to prevent this from happening in the future. Game Functions Timeouting https://status.simcompanies.com/incident/508860 Fri, 07 Feb 2025 08:05:00 -0000 https://status.simcompanies.com/incident/508860#86c5c236945e43582cd222985ca0a1fa8665e099409a2936a14d6a9889e17e13 Our infrastructure is having issues handling requets from player devices. The root cause was excessive scraping of our resources from 2 USA based datacenters.IPs were blocked. We are taking steps to prevent this from happening in the future. Degraded performance and websockets down https://status.simcompanies.com/incident/271364 Tue, 03 Oct 2023 08:48:00 -0000 https://status.simcompanies.com/incident/271364#6d590de77e353d89937b322365dea7e19f2b022be7b771a7f17d797bb78cca79 The game services are slow to response, and chat, contracts, and other elements may not be up to date until refreshed. The outage was caused by an update of the redis library which the python venv packaging system sneaked in automatatically when developers were updating something unrelated. To avoid this happening in the future, we have migrated to a different packaging system: pipenv, which has in-built mechanisms that prevents unwanted or accidental library updates. Degraded performance and websockets down https://status.simcompanies.com/incident/271364 Tue, 03 Oct 2023 08:48:00 -0000 https://status.simcompanies.com/incident/271364#6d590de77e353d89937b322365dea7e19f2b022be7b771a7f17d797bb78cca79 The game services are slow to response, and chat, contracts, and other elements may not be up to date until refreshed. The outage was caused by an update of the redis library which the python venv packaging system sneaked in automatatically when developers were updating something unrelated. To avoid this happening in the future, we have migrated to a different packaging system: pipenv, which has in-built mechanisms that prevents unwanted or accidental library updates. Degraded performance and websockets down https://status.simcompanies.com/incident/271364 Tue, 03 Oct 2023 08:48:00 -0000 https://status.simcompanies.com/incident/271364#6d590de77e353d89937b322365dea7e19f2b022be7b771a7f17d797bb78cca79 The game services are slow to response, and chat, contracts, and other elements may not be up to date until refreshed. The outage was caused by an update of the redis library which the python venv packaging system sneaked in automatatically when developers were updating something unrelated. To avoid this happening in the future, we have migrated to a different packaging system: pipenv, which has in-built mechanisms that prevents unwanted or accidental library updates. Degraded performance and websockets down https://status.simcompanies.com/incident/271364 Tue, 03 Oct 2023 08:48:00 -0000 https://status.simcompanies.com/incident/271364#6d590de77e353d89937b322365dea7e19f2b022be7b771a7f17d797bb78cca79 The game services are slow to response, and chat, contracts, and other elements may not be up to date until refreshed. The outage was caused by an update of the redis library which the python venv packaging system sneaked in automatatically when developers were updating something unrelated. To avoid this happening in the future, we have migrated to a different packaging system: pipenv, which has in-built mechanisms that prevents unwanted or accidental library updates.